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Policies

1. If you decide to reactivate your membership in the future (and we
hope you do) membership rates in effect at the time of reactivation will
be applicable as membership rates are subject to change.

2. If you would like to put your membership on hold instead of canceling,
you can submit a Membership Hold Request. If you’re sure you’d like to
cancel, just complete and submit the form below. This will serve as your
4 week written cancellation notice as required by your membership
agreement. Your membership will be cancelled 4 weeks from the
submission of the form below. Note that if you have a scheduled
renewal payment within this 4 week period, the payment will be
processed as scheduled. All payments are non-refundable.

3. Cancellation of membership prior to the expiration of any specified
commitment period requires an early termination fee equal to the
standard non-discounted month-to-month rate.

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