MEMBERSHIP HOLD & CANCELLATION
Manage your membership with our easy hold and cancellation process
Important: Review Our Policies First
Before submitting any request, please review our complete membership policies to understand all terms and conditions.
Read Complete PoliciesYour Options
Choose to temporarily hold your membership or submit a cancellation notice
Membership Hold
Temporarily suspend your membership for 1-8 weeks. Hold requests require 5 business days notice before your renewal date.
- 5 business days notice required
- Membership resumes automatically
- 30-day notice still applies if canceling during hold
Membership Cancellation
Permanently cancel your membership with 30-day written notice. Early termination fees may apply for committed memberships.
- 30-day written notice required
- Scheduled payments will process
- Early termination fees may apply
Make sure you've reviewed our complete membership policies before submitting your request to understand all terms and conditions.
Membership Hold Request
Temporarily suspend your membership for up to 8 weeks
Response Time: A member of our staff will respond to your request within 48 hours to confirm the change or cancellation and any fees that may be due.
